Shipping policy

We proudly ship to all 50 U.S. states and internationally. Shipping charges are calculated at checkout and require your agreement before completing your purchase.

Order Processing & Delivery Times

• Orders are typically processed and shipped within 24 to 72 business hours (Monday–Friday).
• Standard delivery takes 3 to 7 business days unless an expedited shipping option is selected.

Shipping Options & Information

Flat-Rate Shipping

• Orders under $99 subtotal qualify for a $9.99 flat-rate shipping fee within the 48 contiguous U.S. states.
• Delivery time remains the same as our standard shipping, typically 7 business days.

Free Promotional Shipping

• Eligible orders may qualify for free standard shipping within the 48 contiguous U.S. states.
• Processing and transit times for free shipping may be longer, and delivery dates are not guaranteed.
• Please allow at least 7–10 business days for delivery when choosing this option.

Sample Shipping

We understand the importance of fabric samples in your decision-making process. Sample orders are typically processed within 1-2 business days and shipped via non-traceable USPS First Class Mail, unless an expedited shipping option is selected.

Expedited & Premium Shipping

• Estimated delivery dates for expedited shipping are displayed at checkout.
• If a delay occurs due to the carrier, we will assist in resolving the issue, but we cannot guarantee reimbursement as it depends on the carrier’s policies.

Holidays & Weather Delays

• Shipping carriers observe national holidays, which may impact delivery times.
• We are not responsible for delays due to holidays or inclement weather, and we encourage customers to plan accordingly.

International Shipping

• We offer international shipping through UPS, USPS, FedEx and other major carriers.
• Import duties, taxes, and customs fees may apply depending on the destination country. By placing an order, you agree to cover these charges upon package arrival.

Fabric Packaging & Roll Shipping

• Orders may be shipped in single-fold rolls, double-fold rolls, or folded and boxed.
• The packaging method is determined by fabric care, shipping costs, and logistics. While we strive to accommodate preferences, we cannot guarantee a specific packaging method. By placing an order, you agree to receive your fabric as packaged by our fulfillment team.

Questions?

For any shipping-related inquiries, contact us at:
📧 support@fabricwholesaledirect.com
📞 315-864-6072